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Sales · Support · Abuse · Billing

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CoreNetHub

Real engineers, not a ticket queue that goes nowhere. Pre-sales questions are answered within one business hour; customer tickets within 15 minutes on managed plans.

<1h
Pre-Sales Reply
15m
Managed Response
24/7
Coverage
6
Datacenters
How To Reach Us

Pick the Channel That Matches Your Question

Every message reaches a human. Nothing here is a chatbot.

💬
Sales & Pre-Sales

Specifications, custom builds, bulk pricing and migration planning. Email [email protected].

within 1 business hour
🛠️
Technical Support

Existing customers should open a ticket from the client area so the server details travel with the request. Or email [email protected].

15 minutes on managed
🧾
Billing

Invoices, refunds, VAT and purchase orders: [email protected].

same business day
🚨
Abuse & Security

Report abuse originating from our network to [email protected]. Include full headers and timestamps in UTC.

investigated within 24h
Before You Write

Answers That Save You a Round Trip

Sales and pre-sales questions are answered within one business hour. Technical tickets from customers are answered within 15 minutes on managed plans and within one hour on unmanaged plans, 24/7.

Open a ticket from the client area instead — it arrives with your server details attached, which removes a round trip. Open a ticket.

Yes. Tell us the workload, the budget and the location and we will quote a build. Anything from a single Xeon to a 64-core EPYC with 1152 GB of DDR5.